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Bosch Security and Safety Systems I Australia & NZ
Cloud Service

Alarm Management

November 2024

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Streamline your alarm operations with Bosch’s cloud-based Alarm Management. Designed for alarm operators, this solution integrates seamlessly into monitoring workflows, empowering teams to monitor, manage, record, and review video security footage from anywhere. Operators can make fast, informed decisions with access to real-time and recorded video, preventing events from escalating into incidents.

Scalable solution with minimized upfront investment

Each year demand for video surveillance continues to grow as organizations seek to increase the security and safety of people and property. Searching for a solution that scales with their operations while minimizing upfront investments is challenging for companies with many locations. Thanks to Alarm Management, cameras are the only hardware investment needed on-site, which benefits many businesses, especially remote and unstaffed locations such as energy and construction sites. Since Bosch handles the video surveillance service and video storage in the cloud, less hardware is needed on location reducing capital expenses. It also eliminates maintenance and decreases costly site visits for storage equipment and server upkeep.

Businesses can operate the alarm management services and cloud storage directly or outsource to a Security Operation Center (SOC). The SOC can monitor all events across multiple sites 24/7 and deploy the appropriate measures for peace of mind. Whatever the choice, businesses can monitor remote locations and unstaffed sites from anywhere and only deploy measures or personnel, such as security guards when necessary, for additional cost savings.

Intelligent solutions that work around the clock

Instead of monitoring video footage 24/7, Alarm Management alerts when needed by combining AI at the edge and in the cloud. Alarm Management leverages advanced AI, both at the camera and in the cloud, to minimize false alarms. Bosch cameras combined with our latest AI-based video analytics (IVA Pro) help to detect real security events while filtering out irrelevant triggers, such as weather conditions. This AI-powered verification ensures operators only receive critical alerts, enhancing operational efficiency and reducing response costs.

Control center

Alarm Management works with Bosch and third-party cameras. All Bosch IP cameras have built-in video analytics – a form of AI – to help them autonomously detect pre-defined situations and trigger the cloud-based alarm management service. If needed, the cloud service will alert users to take appropriate action. Bosch cameras are designed to minimize false alarms thanks to their ability to differentiate between real security events and false triggers such as snow, wind (moving trees), rain, hail, and water reflections, making video data more difficult to interpret.

Nevertheless, an actual alarm can still be unwanted based on the customer applications. It typically involves high costs because some response is needed. That's why an AI-based alarm verification service complements our Alarm Management offering. The service is designed to tailor alerts and filter unwanted alerts that don't meet the requirement of the intended application. For example, an animal detected by the camera alongside a perimeter is a valid alert, but unimportant for perimeter security. The AI-based alarm verification service filters such unwanted alerts. The advantages of the service are minimizing false alarms, reducing costs, and strengthening the reliability of the security application.

Benefits of using Alarm Management

Alarm Management empowers users to improve operational efficiency, identify actionable insights with built-in Video Analytics on Bosch cameras, and gain a solid return on investment that delivers greater value across the entire organization.

Improved operational efficiency. Remotely access, configure, and maintain cameras via Bosch’s cloud, enabling flexible, secure, and efficient operations from any device.

Cost-effective. Eliminate server infrastructure, reduce false alarms, and deploy security resources only when needed.

A future-proof and secure investment. Future cloud services and camera firmware updates ensure that the video system becomes more intelligent over time. This evolution minimizes unwanted alarms and delivers predictive insights enabling users to tailor solutions to specific customer needs.

Ready to connect. All Bosch IP cameras can securely connect to the cloud to build a secure ecosystem that supports remote monitoring, management, maintenance, and Alarm Management. System integrators can work with their clients remotely via our cloud-based device management service. And perform services such as changing configuration settings or installing firmware updates, ensuring that a system meets the highest security standards.

Open platform. Bosch offers a flexible security solution that meets budgets and needs with no proprietary camera lock-in. Alarm Management can be deployed with Bosch and third party intelligent IP cameras to detect specific situations and trigger alarms.

AI alarm verification. AI-based alarm verification service is designed to tailor alerts and filter unwanted alerts that don't meet the requirement of the intended application. The advantages of the service are minimizing false alarms, reducing costs, and strengthening the reliability of the security application.

Use Cases

Alarm Management offering - Know what’s going on

Alarm Management

Alarm management allows users to respond to alarms, investigate potential situations, and take appropriate action based on a full event overview with live streams and an interactive map. Thanks to the web-based application, no up-front software installation is needed.

Alarm Transmission

When a user decides to outsource the alarm management to a Security Operation Center (SOC), an alarm transmission service is needed. The service will relay all alarms and insights triggered by the system to the chosen SOC.

AI alarm verification

AI-based alarm verification service is designed to tailor alerts and filter unwanted alerts that don't meet the requirement of the intended application. The advantages of the service are minimizing false alarms, reducing costs, and strengthening the reliability of the security application.

Cloud Storage

Flexible and scalable storage sizes and retention times – from 50 GB to 1TB per camera - based on triggered camera events or continuous recording. Works for Bosch and third-party cameras. Highest storage reliability – data is securely backed-up thanks to resilient distribution concept.

Do you want to learn more about Alarm Management? Have a look at the following websites.

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