Faster boarding at Warsaw Airport thanks to optimized public address and voice alarm system
Automated text-to-speech announcements are guiding passengers with high precision and speech output quality
Summary
Project
Airport
Chopin Airport, Poland
Benefits
High-level speech output quality
Automated announcements in multiple languages
Faster boarding by improved passenger guidance
Product solution
Public Adress and voice alarm system PRAESENSA
Hemi-directional loudspeaker 100 W, LS1-OC100E-1
LC1 Modular ceiling loudspeaker range, LC1-UM12E8
Analog solution falls short on quality of announcements
Warsaw Chopin Airport (EPWA), operated by Polish Airports State Enterprise PPL, is the biggest airport in Poland and one of the most important hubs in central and eastern Europe. Every year, more than 17 million passengers pass through the airport, which is also the base for Poland’s flag carrier, LOT.
With the former public address system, airport staff used an analog call station to make announcements that were then transmitted to wall-mounted, standard-quality loudspeakers. Since the analog technology was inadequate for the challenging acoustic architecture of the airport building, passengers were often left unsure about the status of their boarding process.
Digital solution for precise information and guidance
The new public address and voice alarm system is based on the digital PRAESENSA solution. It was integrated into the airport’s existing IP and wiring system, thereby significantly reducing the time for installation.
- Ceiling-mounted hemi-directional loudspeakers ensure that announcements are precisely delivered to the passengers at a particular gate
- Text-to-speech functionality
- Flight number, airline, destination, and boarding information are retrieved and issued automatedly as passenger information announcements
- Announcements in Polish and English as standard, additional languages are available
